Privacy Policy

1. Introduction

Franchise League Football, LLC and its affiliates (collectively, "FLF," "we," "our," or "us") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy football application and website (collectively, the "Service").

This Privacy Policy applies to all information collected through our Service, as well as any related services, sales, marketing, or events. Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect different types of information from and about users of our Service in several ways:

2.1 Personal Information You Provide to Us

• Account and Registration Information: When you register for an account, we collect your name, email address, username, password, date of birth, and other registration information necessary to create and maintain your account.
• Profile Information: Information you choose to provide in your user profile, such as profile picture, biographical information, favorite teams, and other customizable features.
• League and Game Information: Information about fantasy leagues you create or join, including league settings, team names, draft selections, roster management decisions, trades, scoring, and other gameplay-related data.
• Payment and Billing Information: When you pay league entry fees or make other purchases, we collect payment information, which may include credit card numbers, debit card numbers, bank account information, billing addresses, and other financial information. This information is processed by our third-party payment processor, and we do not directly store complete payment card or financial account information on our servers.
• Communications and Support: Content of messages, emails, and other information you send through our Service, including communications with other users, our support team, and any feedback or testimonials you provide.
• User Content: Comments, forum posts, chat messages, images, videos, and other content you submit to or through the Service.
• Survey and Contest Information: Information you provide when responding to surveys, entering contests or promotions, or participating in research activities.
• Employment Applications: Information you provide when applying for employment with us.

2.2 Information We Collect Automatically

• Usage Information: Information about your interactions with the Service, including pages or screens visited, features used, actions taken, time spent, referring/exit pages, date and time of your visit, and statistics regarding your engagement with various features.
• Device Information: Information about the devices you use to access our Service, including hardware model, operating system and version, unique device identifiers, mobile network information, preferred language, time zone, and IP address.
• Location Information: General location information derived from your IP address. If you grant permission for location services, we may collect more precise geolocation data from your mobile device.
• Cookies and Similar Technologies: We and our third-party partners use cookies, web beacons, pixel tags, local storage, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Service. For more information, please see Section 6: "Cookies and Other Tracking Technologies."
• Log Data: Our servers automatically record information ("Log Data") created by your use of the Service, including your IP address, browser type, operating system, referring/exit pages, pages visited, actions taken, and the dates and times of your visits.
• App Usage and Performance: For mobile applications, we may collect information about how you use the app, app performance, app errors, and other diagnostic data.
• Session Replay and Product Analytics Information: We may use session replay, product analytics, and similar technologies, including services provided by PostHog, to better understand how users interact with the Service and to improve functionality and user experience. These technologies may record user interactions such as clicks, taps, mouse movements, scrolling activity, navigation patterns, feature usage, and interactions with form fields. Sensitive information, including passwords and payment card information, is masked, excluded, or otherwise protected from session replay recordings where technically feasible.

2.3 Information from Third Parties

• Social Media Integration: If you choose to link or sign up for our Service using a social media account (such as Facebook, Twitter, or Google), we may collect information from these third-party services, including your name, email address, friends list, profile picture, and other information you make available.
• Third-Party Services: We may receive information about you from third-party partners, such as marketing and advertising partners, analytics providers, data enrichment services, and payment processors.
• Publicly Available Information: We may collect information about you that is publicly available, such as information from public sports databases or publicly accessible social media profiles.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

3.1 Provide, Maintain, and Improve Our Service

• Create and maintain your account
• Process and fulfill your requests, transactions, and league activities
• Provide customer support and respond to your inquiries
• Personalize your user experience
• Improve our Service and develop new products, services, features, and functionality
• Monitor and analyze usage, trends, and activities to enhance the Service
• Debug to identify and repair errors in our Service
• Analyze user behavior, feature usage, navigation patterns, and session activity to improve the functionality, performance, usability, and security of the Service

3.2 Communications

• Send you technical notices, updates, security alerts, and support and administrative messages
• Communicate with you about products, services, offers, promotions, rewards, and events
• Respond to your comments, questions, and customer service requests
• Facilitate communication between users in fantasy leagues
• Provide news and information we think will be of interest to you (subject to your communication preferences)

3.3 Marketing and Advertising

• Develop and display personalized content and advertising tailored to your interests
• Measure the effectiveness of our marketing and promotional campaigns
• Administer contests, promotions, surveys, or other site features
• Deliver targeted advertisements, including through third-party advertising networks such as Google and Meta

3.4 Security and Protection

• Detect, investigate, and prevent fraudulent transactions, unauthorized access to our Service, and other illegal activities
• Protect the rights, property, or safety of FLF, our users, or others
• Enforce our Terms of Service and other policies
• Debug to identify and repair errors that impair existing intended functionality

3.5 Legal and Compliance

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Establish, exercise, or defend our legal rights
• Fulfill obligations under contracts or agreements with you or your organization
• Respond to claims that any content violates the rights of third parties

3.6 Other Uses

• For any other purpose disclosed by us when you provide the information
• With your consent for any other purpose

4. Sharing of Your Information

We may share your information in the following circumstances:

4.1 With Other Users

• Your username, profile information, league activities, and content you post publicly will be visible to other users of the Service.
• Information shared within your fantasy leagues, including draft selections, roster moves, and league messages, will be visible to other members of those leagues.
• If you use interactive features (such as forums or chat), other users may see your posts and communications.

4.2 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:

• Payment processors to process league fees and other transactions
• Cloud service providers for hosting and storage
• Analytics, product improvement, and session replay providers (including PostHog) to help us understand how users interact with the Service, identify usability issues, monitor performance, and improve functionality and user experience
• Customer service and support providers
• Marketing and advertising partners to deliver targeted advertisements and promotions
• Email service providers to send communications
• IT and security service providers

4.3 Advertising Partners

We work with third-party advertising partners (including Google and Meta/Facebook) to display ads to our users. These advertising partners may use cookies and similar technologies to collect information about your activities on our Service and other websites to provide you targeted advertising based on your browsing activities and interests.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be transferred to a successor or affiliate as part of that transaction.

4.5 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.6 To Protect Our Interests

We may disclose your information:

• To enforce our Terms of Service and other agreements
• To protect the rights, property, or safety of FLF, our users, or others
• To investigate potential violations of our policies or fraudulent activities
• To defend against legal claims or liability

4.7 With Your Consent

We may share your information with third parties when we have your consent to do so.

4.8 Aggregated and De-identified Information

We may use and share aggregated and de-identified information, which cannot reasonably be used to identify you, for any lawful business purpose.

5. Your Privacy Rights and Choices

You have several choices regarding your personal information:

5.1 Account Information

• You may update, correct, or delete your account information at any time by logging into your account settings.
• You may deactivate your account through the account settings or by contacting us. Please note that some information may remain in our records after deactivation of your account.

5.2 Marketing Communications

• You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by adjusting your notification preferences in your account settings.
• Even if you opt out of marketing communications, we may still send you non-promotional communications, such as those about your account, transactions, or our ongoing business relationship.

5.3 Cookies and Tracking Technologies

• Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, though this may affect your ability to use certain features of our Service.
• You can control certain cookies used for advertising through industry opt-out pages such as the Digital Advertising Alliance (www.aboutads.info/choices), the Network Advertising Initiative (www.networkadvertising.org/choices), or Your Online Choices (www.youronlinechoices.eu).
• On our website, you can opt out of the sale or sharing of your personal information for targeted advertising by selecting "Do Not Sell or Share My Personal Information" in the site footer. When you opt out, our advertising tags (Meta, Google, Reddit, and X) stop loading and our analytics run without cookies or session replay. This choice applies to the browser and device you use.
• We treat a Global Privacy Control (GPC) signal sent by your browser as a valid request to opt out of the sale or sharing of your personal information on that browser.

5.4 Mobile Device Settings

• You can opt out of certain types of targeted advertising through the settings on your mobile device.
• You can turn off location services in your device settings or by adjusting the permissions for our mobile application.

5.5 Do Not Track

• Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Because there is not yet a common understanding of how to interpret these signals, our Service does not currently respond to browser Do Not Track signals.

5.6 Third-Party Advertising

• You can opt out of interest-based advertising from companies participating in the Digital Advertising Alliance by visiting www.aboutads.info/choices (US), www.youradchoices.ca/choices (Canada), or www.youronlinechoices.eu (EU).
• For Google ads, you can adjust your settings through Google Ad Settings (adssettings.google.com).
• For Meta/Facebook ads, you can adjust your settings through your Facebook account settings.

5.7 State and Regional Privacy Rights

Depending on your location, you may have additional privacy rights described in Section 11: "State and Regional Privacy Rights."

6. Cookies and Other Tracking Technologies

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Service, such as cookies that enable you to log into secure areas.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Service.
• Functionality Cookies: Enable us to personalize content, recognize you when you return to our Service, and remember your preferences.
• Targeting/Advertising Cookies: Record your visit to our Service, the pages you have visited, and the links you have followed to deliver advertisements more relevant to your interests.
• Social Media Cookies: Enable you to share content with social networks and may be used by those networks to target advertising.

6.2 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

6.3 Other Tracking Technologies

In addition to cookies, we and our third-party partners may use web beacons, pixel tags, local storage, and other technologies to collect information about your use of our Service. Error monitoring and performance data, such as application crashes, error messages, stack traces, performance metrics, and technical diagnostic information collected through Sentry to help us identify and fix bugs, monitor application performance, and improve user experience. You can learn more about Sentry's privacy practices at https://sentry.io/privacy/.

Session replay, product analytics, and user experience monitoring technologies, including PostHog, which help us understand how users interact with the Service, identify usability issues, evaluate feature usage, improve functionality, and diagnose technical problems. These technologies may record clicks, taps, scrolling activity, navigation patterns, and interactions with form fields. Additional information about PostHog's privacy practices is available at https://posthog.com/privacy.

6.4 Analytics

We use analytics services and product improvement tools, including Google Analytics and PostHog, to collect and analyze information about the use of our Service and to report on activities and trends. These services help us understand user behavior, evaluate feature usage, identify usability issues, monitor application performance, and improve the functionality and user experience of the Service.

These services may collect information regarding your use of our Service and other websites through cookies and other tracking technologies.

7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of sensitive information
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Regular security training for employees
• Physical security measures for our facilities
• Monitoring for suspicious activities

However, the transmission of information via the internet and mobile platforms is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.

8. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data and whether we can achieve those purposes through other means
• The applicable legal requirements

In some circumstances, you can ask us to delete your data as described in Section 5: "Your Privacy Rights and Choices."

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, and services that are not operated by us. When you click on a third-party link, you will be directed to that third party's site or service. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services, including:

• Payment processors
• Social media platforms
• Analytics providers
• Advertising networks
• Operating system and platform providers
• Other fantasy sports or content providers linked from our Service

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 13, please contact us using the contact information provided below.

11. State and Regional Privacy Rights

11.1 California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for collecting the information, the categories of third parties with whom we have shared the information, and the categories of personal information that we have shared with third parties for a business purpose.
• Right to Delete: You have the right to request the deletion of your personal information that we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale of your personal information to third parties and the sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of your sensitive personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

You can opt out of the sale or sharing of your personal information on our website by selecting "Do Not Sell or Share My Personal Information" in the site footer or by enabling Global Privacy Control in your browser.

To exercise your rights, please contact us using the contact information provided in Section 14: "Contact Us." You may designate an authorized agent to make a request on your behalf by providing the agent with written permission and verifying your identity with us.

Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information about the personal information we shared, if any, with third parties for their direct marketing purposes. If applicable, this information would include the categories of personal information and the names and addresses of those third parties with whom we shared your information for the immediately prior calendar year.

To make such a request, please contact us using the contact information provided in Section 14: "Contact Us."

11.2 Virginia, Colorado, Connecticut, Utah, and Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and certain other states may have similar privacy rights under their respective state privacy laws, including rights to:

• Confirm whether we are processing your personal information
• Access your personal information
• Correct inaccuracies in your personal information
• Delete your personal information
• Obtain a copy of your personal information in a portable format
• Opt out of the processing of personal information for purposes of targeted advertising, sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects

To exercise these rights, please contact us using the contact information provided in Section 14: "Contact Us."

11.3 European Economic Area (EEA), United Kingdom, and Switzerland Privacy Rights

If you are in the EEA, United Kingdom, or Switzerland, you may have the following rights under the General Data Protection Regulation (GDPR) and similar laws:

• Right of Access: You have the right to obtain confirmation as to whether personal information concerning you is being processed, and if so, request access to your personal information.
• Right to Rectification: You have the right to have inaccurate personal information about you corrected or incomplete information completed.
• Right to Erasure (Right to be Forgotten): You have the right to have your personal information erased in certain circumstances.
• Right to Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
• Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
• Right to Withdraw Consent: Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the contact information provided in Section 14: "Contact Us."

12. International Transfers of Data

Our Service is hosted in the United States and is intended for users located in the United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country.

By using our Service, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

If you are in the EEA, United Kingdom, or Switzerland, we will ensure that transfers of your personal information to a third country or an international organization are subject to appropriate safeguards as described in applicable data protection laws.

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat your personal information, we will notify you through a notice on this page, via email, or through the Service prior to the changes becoming effective. By continuing to access or use the Service after an updated Privacy Policy becomes effective, you acknowledge and agree to the revised Privacy Policy.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

For California residents making requests pursuant to the CCPA/CPRA, please include "California Privacy Rights Request" in the subject line of your communication.